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Mobile Responsive Customer Portal for UCaaS

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TimelyBill's out-of-the-box customer portal is now fully mobile responsive.We are pleased to announce an update to the TimelyBill Customer Web Portal.  Our portal is now responsive!  This makes it easier to use on a phone or tablet.
Customers have come to expect 24/7 access to their account information.  They also want the ability to manage their account online, without having to wait for a customer service rep to answer the phone.  We've made a few updates to our portal so that it now "adapts" the content to better fit devices with smaller screens.New dynamic presentation optimized for mobile devices:Portal navigation collapses into an icon-based menuPage content switches to a scroll-able single column viewData grids render with touch friendly columnsSlide-in info panel can be toggled on/offThe TimelyBill Customer Portal allows your customers to:
View account summaryView a list of servicesMake online paymentsChange payment methodsView and download invoicesView and…

SSAE 18 (SOC 1) Type II Audit Completed for TimelyBill OSS

DENVER, N.C. - Bill Perfect, Inc., a provider of high-quality cost effective billing and subscriber management, today announced that they have successfully completed a System and Organization Controls (SOC) 1® Type II Audit examination for their TimelyBill® Operations Support System. Bill Perfect, Inc. retained international CPA and business advisory firm, Marcum LLP , for its SOC 1® audit work.

Ben Osbrach, National Risk Advisory Leader of Marcum's risk advisory group says, "We were excited to continue our audit relationship with Bill Perfect on the completion of their 2019 SOC 1 Type II. Todd and his team strive for improvement in their controls year over year; taking their responsibility for maintaining a well-controlled and secured environment seriously."

SOC 1® engagements are performed in accordance with the American Institute of Certified Public Accountants' SSAE 18, Statement on Standards for Attestation Engagements (SSAE) No. 18, Reporting on Controls at a Ser…

Notice regarding TimelyBill preparedness for the Coronavirus disease (COVID-19)

TimelyBill's normal business operations will continue without interruption. We can operate remotely and have prepared all our staff with the tools and resources required. We do not anticipate any impact to our clients, and we are fully prepared to serve you as normal.

Our thoughts are with all those affected and we wish our clients and their families well.

What Is Consumption-based or Usage Billing?

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What Is Consumption-based or Usage-based Billing? Over the past few years, companies have started shifting from one-off sales to subscription-based models (i.e., movie streaming, food delivery, beauty products). These companies offer a recurring, flat fee for their product or services.

However, these models might not work if customers want to pay only for what they use (pay-as-you-go). For this reason, usage-based billing, is becoming more important. Especially with communications services where cloud-based products are becoming the norm.
Usage Based Pricing Models A consumption-based pricing model is a service and payment arrangement in which your customer pays according to the resources they use or consume. For example, your customers would be charged for all the calls they made or data they downloaded using their phones.
What Is Usage in Telecom? Telecom usage can include phone calls, data, text messages or faxes a customer uses over a particular determined period.
Rating and Char…

TimelyBill Exhibiting at Channel Partners 2020

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Join Us in Las Vegas at the Channel Partners Conference & Expo.  Use promo code TimelyBill to save on registration. Hurry! The FREE Expo Pass expires on Feb. 10th.REGISTER NOW
Held March 9-12, 2020, at The Venetian & Sands Expo in Las Vegas, Nevada, Channel Partners is the largest channel event for agents, MSPs, VARs, consultants, integrators and service providers.

"We're looking forward to participating in the Channel Partners Conference once again" said Patrick LaJuett, Chief Marketing Officer of TimelyBill. "It's the perfect venue to exhibit TimelyBill's sophisticated partner commissioning features."

Meet TimelyBill at Channel Partners booth 1051 to learn more about how we enable CSPs to manage their agents, distributors or partners and their commissioning plans.

TimelyBill to Exhibit at ITEXPO Florida 2020

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Company to showcase single-stack billing software — February 12 – February 14, 2020 at the Communications and Digital Transformation Event of the Year Denver, NC – December 30, 2019 – TimelyBill, Operations Support System, announced today that it will be showcasing its single-stack billing platform at ITEXPO, held February 12 –February 14, 2020 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida. ITEXPO is the communications and digital transformation event where influential buyers gather to make their purchase decisions. Meet TimelyBill at ITEXPO at booth 707 to learn more about TimelyBill’s strategy for service provider billing.
“We are delighted to be exhibiting at ITEXPO,” said Patrick LaJuett, CMO of TimelyBill, “We believe ITEXPO is the perfect event to showcase our holistic approach to billing. Our software enables communications service providers to bundle convergent offerings in a seamless quote to cash funnel.”
TimelyBill OSS offers an integra…

Lead to Revenue Tool for CSPs

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We Help Streamline Your Invoicing Process TimelyBill OSS offers an integrated solution designed to meet the demands of today's CSPs. With our single-stack platform... rating, charging, invoicing and payment management is combined in a flexible cloud-based solution.
Our application enables service providers to bundle convergent offerings in a seamless "lead-to-revenue" customer funnel.Quote creation from within customer accountsBundles and discountsOne-time and subscriptionsReal-time tax calculatione-signatureEmail or PDFOrder orchestrationActivationTrigger automated workflows and provisioning queuesInvoice on-demand or recurringFlexible invoice templatesRate any type of usage (call records)Includes telecom taxPaymentOnline portal accepts credit cards or ACHDunning and collectionsTemplate based variable-driven emails and lettersBusiness IntelligenceReports and dashboardsExport data upstream or downstream

Telecom Billing Trends 2019

Presentation recently given at the Compliance Solutions Inc. Executive and CPA/CPE conference in San Diego, CA. Sept 9-11 2019. Information oriented toward trends in the Billing vertical and was part of the "Executive Track Sessions". Great event and fantastic venue!
Telecom Billing Trends 2019from Bill Perfect, Inc.

Order Management for Communications Service Providers

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TimelyBill's order management automates and streamlines order processing for telecom service providers.

This component facilitates order-to-cash processing by eliminating bottlenecks, redundancies and errors.

The order management “template builder” utilizes drag-and-drop technology allowing the creation of custom data input screens (fillable forms). These screens can be assigned to individual products, categories and types.

Other benefits include:
Faster sales flowImproved customer experienceSmoother order processingIntegrated with our workflow component LEARN MORE: Telecom Order Management from Inside Customer Accounts

TimelyBill to Exhibit at ITW – June 23-26 – Atlanta

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TimelyBill, Operations Support System, will be showcasing its subscription billing and revenue management software at ITW (International Telecoms Week) 2019, June 23-26 in Atlanta, GA. Located in the Hyatt Regency's Grand Hall of the Atrium Tower, booth HA-E3107, TimelyBill executives will be on hand to discuss the company's cloud-based billing and OSS product.

"We're truly excited to expose our billing platform to the 7,000+ attendees from around the world." said Luke Crissy, VP of Sales at TimelyBill. "We think ITW is the perfect event to showcase TimelyBill's powerful single-stack OSS to an international audience."

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About ITW
ITW (International Telecoms Week) is the annual meeting for the global wholesale telecoms industry, providing a platform for 7,000 delegates from 2,000+ companies and more than 135 countries to meet together and network.

23-26 June 2019
Hyatt Regency & Marriott Marquis
Atlanta, GA

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About TimelyBill
TimelyBill is an …