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Our Billing Engine is Built for Speed!

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Fast and Accurate Telecom Invoice Generation
SPEED TimelyBill can easily perform a typical telecom invoice run of up to $2M in revenue / per hour.
OPERABILITY During the invoice generation process, the system is still fully available to your users.  No impact on your daily tasks.  Zero slow downs, temporary downtime or limited functionality.
RELIABILITY Proven track record of generating accurate invoice data for even the most complex billing processes. Small scale, large scale and everything in between.
SCOPE Rated usageSubscriptionsOne-time ChargesPaymentsRefundsDiscountsAdjustmentsTaxesFees

Geocoding Addresses in TimelyBill

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What is geocoding?
Geocoding is the process of transforming a postal address to a spatial location on the Earth's surface. The resulting locations are output as  numerical coordinates with attributes, which can be used for mapping or spatial analysis.

Why implement geocoding?
Locations need to be accurate so that telcoms can determine what services are available to a given house or business. An incorrect address could lead to wrong assumption that customer is not in a service territory.  It could also lead to repair troubles or difficulty in installation of new equipment or services.

The TimelyBill approach?
TimelyBill first verifies a customer location by matching it with a USPS standardized address.  Next, our integrated FCC geocode lookup tool provides the coordinates as well as the census geographies (state, county, tract and block) associated with address.


Convert Incoming Emails into Tickets

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Automatic Inbound Email Tickets Do you currently receive your support requests via an email address such as support@company.com?

TimelyBill can convert incoming email from customers into uniquely identifiable tickets, and route them directly into our operations support system.

Learn more at: timelybill.com/tbtrouble.html

Integrated Bandwidth Phone Number Search & Ordering

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Bandwidth Number Search Now Integrated within the TimelyBill User InterfaceTimelyBill OSS now provides direct integration to Bandwidth number ordering. This enables telecom companies to search for new local and toll-free phone numbers, and order them all directly from our GUI.
Real-time Bandwidth number search/order includes: Number filtering by Area CodeNumber filtering by City or StateNumber filtering by ZipcodePattern searches (i.e., 1234, abcd)Real-time location validationBulk number selectionAutomatically linked to customer's accountMulti-org capable

A Timely Training & Support Portal

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On-Demand Training Resource
During the on-boarding process, TimelyBill customers gain access to our robust training and support portal.  Features include:
Keyword SearchResponsive LayoutTraining VideosWebinar ArchiveTechnical DocumentsFeature RequestsNews and AnnouncementsLink to Support TicketingPartner Contact InformationMore... We continuously add content to our portal to ensure customers have a "how-to" resource for using the latest TBILL components.

TimelyBill Implementation Path Diagram

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Considering a New Billing System? Here's a Visualization of TimelyBill's Implementation Process:
Migrating to a new billing system is no small effort. Our goal is to help get telecos up and billing as quickly as possible.  We are actively involved during ALL phases of implementation and configuration.  Your success is our success.

Learn more here: http://timelybill.com/our-process.html

We've Moved!

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We've moved! Our new and larger facility is located at 4207 Burnwood Trail in Denver, NC

Denver, NC – July 1, 2017
– TimelyBill, a leading provider of telecommunications billing software, has announced it has moved its office from Huntersville, NC to a new, larger facility in Denver, NC. The move was effective June 30, 2017.

According to TimelyBill CEO Michael Lates, the move was necessitated by the significant growth the company has realized in the last few years. "As our solution has become better known in the industry, demand has risen very quickly," said Mr. Lates. "Our new administration office and warehouse space is 2 times larger than our previous office and offers a more flexible layout. It will support our continued growth and expansion, and provide a better work environment for our staff. It reinforces our commitment to both our customers and our employees."

The new 4,500 square foot facility includes private offices, conference spaces, a print/mail ar…

We're Now a BroadSoft Solutions Partner

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We're pleased to announce that TimelyBill is now a BroadSoft OSS/BSS Solutions Partner
Did you know TimelyBill has full provisioning integration with the BroadSoft platform?

Our unique provisioning system design, combined with the tight integration of our product catalog, provides “true” flow through provisioning to the BroadSoft platform.

You can build provisioning plans containing the information necessary to execute up to 10 different provision methods (i.e., activate, suspend and resume).  Each method can contain an unlimited number of steps.  TimelyBill also has the ability to modify BroadSoft settings on a single or multiple user basis.

During a provisioning process TimelyBill is able to populate variables from any service or customer. We also enable the linking of trouble ticket emails to every provisioning step. So if a problem occurs during the automated provisioning process, notifications are sent immediately.

A True Cloud Based OSS BSS Telecom Vendor

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TimelyBill is a single integrated system for telecom billing and back office.
View our full list of OSS components and features. To schedule a demo, call Luke Crissy at 954-889-6699 x9133. Learn more about our implementation process.

TimelyBill Offers Dedicated Portals

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Out-of-the-box, TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates.  This means your agents and customers won’t be redirected to a “shared” website when accessing their online accounts.

Benefits of Dedicated Portals:
No confusing redirectsData and privacy protectionCompany brandedEnhanced user experienceReliable and predictable performance Learn more about our agent and customer portals.