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SSAE 18 (SOC 1) Type 2 Certification Completed

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Bill Perfect, Inc., a company that develops, markets, and integrates the award winning TimelyBill® Operations Support System software, today announced that they have successfully completed a System and Organization Controls (SOC) 1® Type II Audit examination for their TimelyBill® Operations Support System. Bill Perfect, Inc. retained international CPA and business advisory firm, Skoda Minotti, for its SOC 1® audit work. Skoda Minotti was selected after an intensive search based on their reputation as a leading risk advisory and compliance firm.

Ben Osbrach, CISSP, CISA, QSA, CICP, CCSFP partner-in-charge of Skoda Minotti’s risk advisory group says, “We were excited to work with Bill Perfect from the very start. They are an intriguing organization delivering high quality services and their business adds to our growing SOC reporting practice.”

SOC 1® engagements are performed in accordance with the American Institute of Certified Public Accountants’ SSAE 18, Statement on Standards for …

Outsourcing Your Billing

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TimelyBill Offers Managed Billing ServicesDo you need help running your billing operations?
We can manage your complete billing process. Outsource your billing operations to our team of experts. Improve your customer experience, drive efficiency and reduce costs.

DEDICATED BILLING MANAGEMENT
TimelyBill's managed billing solution enables you focus on your core business. Our expert team will manage the following billing functions:
Product CatalogWorkflowInventoryTemplates (email, quote, invoice)Business IntelligenceAuditsReportsMore... More information on TimelyBill's managed billing services can be found on our website: http://timelybill.com/managed-billing.html

Happy Holidays from TimelyBill

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We wish you the best of holidays and a prosperous 2018!

TimelyBill Integrates with DocuSign

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TimelyBill Integrates with DocuSign to Help Telecommunications Companies Go Digital Integration with DocuSign eSignature TimelyBill® announced today it has integrated with DocuSign to help telecommunications customers transform their business by going fully digital. As the global standard for Digital Transaction Management (DTM) and eSignature, DocuSign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device – 100% digitally – with trust and confidence. TimelyBills integration with DocuSign will enable communication service providers to streamline the quote-to-cash process.

“We’re proud to partner with DocuSign as their secure, cloud-based platform is trusted by companies and consumers around the world,” says Patrick LaJuett, CMO at Bill Perfect, Inc. “TimelyBill enables telecom companies to quickly create unique customer quotes. By integrating DocuSign, these quotes can now be emailed, signed and stored electronically. This creates value …

See Us at ITEXPO - Booth #707

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We'll be exhibiting at ITEXPO, February 13-16 in Fort Lauderdale, FL.

Stop by our booth to learn more about how TimelyBill is transforming telecom billing.

FREE ExpoPlus Passes available

Pass grants access to Keynotes & General Sessions in Floridian Ballroom, free workshops, networking receptions and unlimited Expo Hall access. Does not include access to conference breakout sessions or meals. - Get yours today -

Streamline Your Billing Migration

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Making the switch to a new billing system doesn't need to be painful Today's communications service providers are looking to improve the customer experience in effort to grow revenues. However, many CSP's are struggling with antiquated billing systems. These complex and disparate software systems can be expensive to operate. They often lack the flexibility required to handle modern product and service offerings.
Although a desire to replace these old systems exists, telecoms are reluctant to tackle such migration projects due to the scale, effort and resource dedication required.

TimelyBill has addressed these concerns by utilizing a time-proven implementation process to streamline billing migration.

Implementation phases:
Phase 1 – Data CollectionPhase 2 – Data Conversion / System ConfigurationPhase 3 – Admin TurnoverPhase 4 – User TrainingPhase 5 – Go Live While our process is "tried and true", it's important to stress that it requires a logical stepped pro…

Things to Look for When Selecting a Telecom Billing Software

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Billing for telecom is a complicated process. If accounts and services are incorrectly billed, it can lead to lost revenue. The ability to produce both accurate and timely invoices is paramount. The software platform you select should be able to produce precise billing information every-time.
A robust telco billing platform will have other important back-office processes integrated as well.
Here are some key telecom billing features to look for:Infrastructure and Security – Look for a system that prioritizes up-time and security. For example: hardware redundancies, fail over clusters, off-site back-ups, firewalls, SSL and VPNs.

Customer Experience – Reduce customer frustration by finding a billing platform which includes an integrated web portal. Customers can access online bill presentment, account summaries and usage history. The portal should allow secure payment methods, with the ability to set autopay. An integrated help desk/trouble management component is helpful as well.

Flexibl…

Our Billing Engine is Built for Speed!

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Fast and Accurate Telecom Invoice Generation
SPEED TimelyBill can easily perform a typical telecom invoice run of up to $2M in revenue / per hour.
OPERABILITY During the invoice generation process, the system is still fully available to your users.  No impact on your daily tasks.  Zero slow downs, temporary downtime or limited functionality.
RELIABILITY Proven track record of generating accurate invoice data for even the most complex billing processes. Small scale, large scale and everything in between.
SCOPE Rated usageSubscriptionsOne-time ChargesPaymentsRefundsDiscountsAdjustmentsTaxesFees

Geocoding Addresses in TimelyBill

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What is geocoding?
Geocoding is the process of transforming a postal address to a spatial location on the Earth's surface. The resulting locations are output as  numerical coordinates with attributes, which can be used for mapping or spatial analysis.

Why implement geocoding?
Locations need to be accurate so that telcoms can determine what services are available to a given house or business. An incorrect address could lead to wrong assumption that customer is not in a service territory.  It could also lead to repair troubles or difficulty in installation of new equipment or services.

The TimelyBill approach?
TimelyBill first verifies a customer location by matching it with a USPS standardized address.  Next, our integrated FCC geocode lookup tool provides the coordinates as well as the census geographies (state, county, tract and block) associated with address.


Convert Incoming Emails into Tickets

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Automatic Inbound Email Tickets Do you currently receive your support requests via an email address such as support@company.com?

TimelyBill can convert incoming email from customers into uniquely identifiable tickets, and route them directly into our operations support system.

Learn more at: timelybill.com/tbtrouble.html