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New TimelyBill Features Released

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New Feature Highlights from TimelyBill's March 2019 Release. As part of our continuous effort to make the best telecom billing platform on the market, we have just launched a major release.  TimelyBill software enhancements include:Usability Updates
Modernized interface now adapts to multiple device widths (i.e., phone, tablet, laptop, etc.)Upgraded more than fifty data search page grids:New touch-friendly sorting, column selection, and filtersNew query builder for complex grid filteringQuote Module Updates
Templates now support secondary addresses, allowing display of A and Z locationsTax calculations can be selectively enabled or disabledTrouble Management Updates
Inbound email processor automatically adds CC email addresses to trouble ticket repliesCustomer Relationship Management (CRM) Updates
Organization ID is now visible in the customer account status barWorkflow Module Updates
Workflow rules engine supports email address variable populationInvoicing
Support for combined flat and…

TimelyBill to Exhibit at Channel Partners Conference & Expo 2019

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TimelyBill Operations Support System, will be showcasing its subscription billing and revenue management software at Channel Partners Held April 9–April 12, 2019, at Mandalay Bay in Las Vegas, Nevada, Channel Partners is the largest channel event for agents, MSPs, VARs, consultants, integrators and service providers.

"We are happy to be back at Channel Partners," said Patrick LaJuett, Chief Marketing Officer of TimelyBill. "We think Channel Partners is the perfect event to showcase TimelyBill's sophisticated partner commissioning features."

Meet TimelyBill at Channel Partners booth 1549 to learn more about how we enable CSPs to easily manage their partners, distributors or agents and their commissioning plans.

About TimelyBill:
TimelyBill is an award-winning cloud-based subscription billing and OSS for telecom, VoIP and wireless communications service providers.

With more than 50 components, our software supports full customer life cycle and features a seamless…

New High-Availability Capability for TimelyBill OSS

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TimelyBill is excited to announce the addition of a new high-availability capability!
TimelyBill’s primary data center infrastructure is already N+1 to N+5 on all key hardware, power supplies, and bandwidth.  This new functionality is related to database availability.  Each TimelyBill customer has both a production and stage database instance.  These instances are unique to a customer and not shared.

Additionally, we operate the database files, log files, operating system and backups on different disks.  This allows us to maintain a database or recover it to an exact point in time locally even with a loss of an entire disk LUN.  From a database backup perspective, we continue to operate in Full Recovery mode.  We currently maintain 90 days of full backups off-site, and five days of transaction logs on-site. Some of our customers have taken advantage of the transaction log backups, which allows us to restore customer data to a specific second in time.  It’s important to know that Time…

TimelyBill to Exhibit at ITEXPO Florida 2019

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FOR IMMEDIATE RELEASE
Company to showcase responsive billing platform January 29 – February 1, 2019 at the Communications and Business Transformation Event of the Year
Denver, NC – January 2, 2019 – TimelyBill, Operations Support System, announced today that it will be showcasing its subscription billing and revenue management software at ITEXPO, held January 29 –February 1, 2019 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida.  ITEXPO is the communications and business transformation event where influential buyers gather to make their purchase decisions. Meet TimelyBill at ITEXPO at booth 707 to learn more about TimelyBill’s strategy for billing and operations support.

For 20 years, executives, technology buyers, sellers, resellers and manufacturers from companies of all sizes and industries assemble at ITEXPO to forge new business partnerships, collaborate and learn together and from one another. Dozens of conferences sessions, keynotes and panels…

Feature Spotlight: Invoice Review Reports

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TimelyBill has a library of reports that help service providers review their invoice runs. Here are a few useful reports that are available to our customers "out-of-the-box":
Invoice by Invoice Date -
This provides the invoice totals for Previous Balance, Payments, Adjustments, RC, NRC, Calls Taxes and Late Fees.Invoice Data (New Customers Report) -
This provides a list of customers that are invoiced for the first time and their totals.Invoice Comparison Reports (All, RC, NRC, Calls, Taxes) -
These provide a comparison from the current invoice to the last invoice. Note, these can also be used for future invoice generations.Sub-Invoice Data -
These reports provide the sub invoice service detail.  These will show the service detail for a specific invoice. Note, TimelyBill presents financial and invoice data both globally, and on individual customer accounts.

Learn how our powerful reporting engine makes telecom billing better.

Top 10 Reasons to Replace Your Telecom Billing System

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If you are like most of the telco companies we talk to, billing is a huge challenge.  It's also one of the most crucial aspects of any business.  If you can't send invoices out to customers, you won't get paid.  If you're not charging enough for your services, you lose money.

We have spoken with service providers of all sizes in an effort to learn more about common billing pain points and frustrations.  Based on their feedback, here are some of the top reasons telcos look for a new billing software vendor.
Top 10 Reasons to Replace Your Telecom Billing SystemConsolidate disparate systemsEliminate the swivel chair problem.Reduce duplicate data entry.Improve operational efficiencies.Decrease potential for input error.Remove limitations of your product catalogEnable bundling of different products.Set discounts for products.Use promo codes.Set individual price levels.Speed up the quote to order processQuote items are pulled from live product catalog.Electronic signatures …

Introduction to TimelyBill (Presentation)

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Learn More About Our Company and Software Our powerful back-office solution streamlines telecom billing processes & accelerates revenue growth.
Introduction to TimelyBill from Bill Perfect, Inc.


Explore the TimelyBill Universe of Features

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Map of TimelyBill OSS — Core Features and Key Integrations
Our billing software includes a growing number of components, all carefully designed to operate within a single "universe".  This integrated approach allows telecom companies to improve operational efficiency, lower costs and gain greater control of their data.

The following links will redirect to our corporate website (timelybill.com), where you will find detailed information about each of the various components.

Inner Orbit:
These include components which are vital to day-to-day business operations, sales and customer care.
Customer and Agent PortalsCommissioning EngineQuoting ToolConvergent Product CatalogOrder ManagementBilling and CRMInvoice GeneratorUsage Rating EngineTicketing / Trouble ManagementPayments (Credit Cards, ACH)Reporting EngineCentral Orbit:
These are comprised of modules which span both operations and revenue protection functionality. User Management (Employees)Data AlarmsInventory TrackingWorkflow

Billing and Provisioning Automation

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TimelyBill OSS helps automate telecom provisioning to a variety of devices.

Our software enables communications service providers (CSPs) to design custom provisioning plans which execute up to 10 different provisioning methods, including:
Activating servicesSuspending servicesResuming servicesTerminating services Note, each method can contain unlimited steps to any number of devices.

During the provisioning process, TimelyBill is able to variable populate data from services or customers.

We also allow the configuration of trouble ticket options at every provisioning step. So, if a provisioning problem occurs, the right people are notified directly.

Other key provisioning capabilities:
BroadSoft platform integrationTelnet, FTP, HTTP, emulation, SQL, LDAP, command line or emailLegacy equipment emulatorIntegration with Dunning and Payment modulesANI/DID, Port, ESN inventory managementDetailed log historySingle-click retry of failed transactionsAutomatic or manual initiation

Telecom Billing Vendors Checklist

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Looking for a telecom billing system vendor?   Our software was built from the ground up by a team of telecommunications professionals.  We prioritized flexibility, functionality and scalability during the development process.  We continue to add new features in effort to make TimelyBill the best OSS on the market.

Related article: Things to Look for When Selecting a Telecom Billing Software Vendor
Finding a billing vendor can be a daunting task. But here's why TimelyBill is the right choice for your telco billing needs.OSS / BSS CapabilitiesTimelyBill   Telecom industry expertise ✔   End-to-end solution ✔   Competitive pricing ✔   Open APIs ✔   Convergent product catalog ✔ Quote to cash ✔   Fast accurate rating and billing ✔   Cloud-based ✔ Liberated Data ✔   Integrated telecom tax engine ✔ True commissioning ✔   Customer and agent portals included ✔ SSAE 18 (SOC 1) Type 2 Certified ✔   US based development and support ✔
We pride ourselves on being a customer-centric organization.  In effort t…