Posts

Showing posts with the label back-office

New High-Availability Capability for TimelyBill OSS

Image
TimelyBill is excited to announce the addition of a new high-availability capability!
TimelyBill’s primary data center infrastructure is already N+1 to N+5 on all key hardware, power supplies, and bandwidth.  This new functionality is related to database availability.  Each TimelyBill customer has both a production and stage database instance.  These instances are unique to a customer and not shared.

Additionally, we operate the database files, log files, operating system and backups on different disks.  This allows us to maintain a database or recover it to an exact point in time locally even with a loss of an entire disk LUN.  From a database backup perspective, we continue to operate in Full Recovery mode.  We currently maintain 90 days of full backups off-site, and five days of transaction logs on-site. Some of our customers have taken advantage of the transaction log backups, which allows us to restore customer data to a specific second in time.  It’s important to know that Time…

Feature Spotlight: Invoice Review Reports

Image
TimelyBill has a library of reports that help service providers review their invoice runs. Here are a few useful reports that are available to our customers "out-of-the-box":
Invoice by Invoice Date -
This provides the invoice totals for Previous Balance, Payments, Adjustments, RC, NRC, Calls Taxes and Late Fees.Invoice Data (New Customers Report) -
This provides a list of customers that are invoiced for the first time and their totals.Invoice Comparison Reports (All, RC, NRC, Calls, Taxes) -
These provide a comparison from the current invoice to the last invoice. Note, these can also be used for future invoice generations.Sub-Invoice Data -
These reports provide the sub invoice service detail.  These will show the service detail for a specific invoice. Note, TimelyBill presents financial and invoice data both globally, and on individual customer accounts.

Learn how our powerful reporting engine makes telecom billing better.

Migrating to a Single Stack Billing Platform

Image
Executive presentation made at the Spring CSI Conference in Orlando, by TimelyBill's Chief Marketing Officer, Patrick LaJuett.




Migrating to a Single Stack Billing Platform from Bill Perfect, Inc.

Integrated Bandwidth Phone Number Search & Ordering

Image
Bandwidth Number Search Now Integrated within the TimelyBill User InterfaceTimelyBill OSS now provides direct integration to Bandwidth number ordering. This enables telecom companies to search for new local and toll-free phone numbers, and order them all directly from our GUI.
Real-time Bandwidth number search/order includes: Number filtering by Area CodeNumber filtering by City or StateNumber filtering by ZipcodePattern searches (i.e., 1234, abcd)Real-time location validationBulk number selectionAutomatically linked to customer's accountMulti-org capable

Looking for a Complete Back-Office System

Image
Telecom Billing & Back-Office. Search Complete. Sneak peek of our full-page ad featured in the June/July Channel Vision magazine.

Looking for a telecom back-office system?  TimelyBill is your answer for comprehensive billing and OSS.
Check out more of our TimelyBill advertisements.