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Showing posts with the label bss

New TimelyBill Features Released

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New Feature Highlights from TimelyBill's March 2019 Release. As part of our continuous effort to make the best telecom billing platform on the market, we have just launched a major release.  TimelyBill software enhancements include:Usability Updates
Modernized interface now adapts to multiple device widths (i.e., phone, tablet, laptop, etc.)Upgraded more than fifty data search page grids:New touch-friendly sorting, column selection, and filtersNew query builder for complex grid filteringQuote Module Updates
Templates now support secondary addresses, allowing display of A and Z locationsTax calculations can be selectively enabled or disabledTrouble Management Updates
Inbound email processor automatically adds CC email addresses to trouble ticket repliesCustomer Relationship Management (CRM) Updates
Organization ID is now visible in the customer account status barWorkflow Module Updates
Workflow rules engine supports email address variable populationInvoicing
Support for combined flat and…

Feature Spotlight: Invoice Review Reports

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TimelyBill has a library of reports that help service providers review their invoice runs. Here are a few useful reports that are available to our customers "out-of-the-box":
Invoice by Invoice Date -
This provides the invoice totals for Previous Balance, Payments, Adjustments, RC, NRC, Calls Taxes and Late Fees.Invoice Data (New Customers Report) -
This provides a list of customers that are invoiced for the first time and their totals.Invoice Comparison Reports (All, RC, NRC, Calls, Taxes) -
These provide a comparison from the current invoice to the last invoice. Note, these can also be used for future invoice generations.Sub-Invoice Data -
These reports provide the sub invoice service detail.  These will show the service detail for a specific invoice. Note, TimelyBill presents financial and invoice data both globally, and on individual customer accounts.

Learn how our powerful reporting engine makes telecom billing better.

The Future of Billing is Now

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TimelyBill is helping telcos improve the customer experience with the following "future proof" features:
Real Time ChargingYou can invoice now or at any time in the future.  Including one-time, or subscription based (recurring) charges.FlexibilityOur convergent product catalog, enables unified management of products and services including voice, data, video, internet of things and more.PersonalizationUse variable data driven templates for 1:1 marketing via quotes, html emails and invoices.Liberated DataFree your data! We enable you move data in and out of our billing system with as little pain as possible. Data liberation reduces vendor lock-in.The future of billing is now.

Our Billing Engine is Built for Speed!

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Fast and Accurate Telecom Invoice Generation
SPEED TimelyBill can easily perform a typical telecom invoice run of up to $2M in revenue / per hour.
OPERABILITY During the invoice generation process, the system is still fully available to your users.  No impact on your daily tasks.  Zero slow downs, temporary downtime or limited functionality.
RELIABILITY Proven track record of generating accurate invoice data for even the most complex billing processes. Small scale, large scale and everything in between.
SCOPE Rated CDR or other usageSubscriptionsOne-time ChargesPaymentsRefundsDiscountsAdjustmentsTaxesFees

TimelyBill Implementation Path Diagram

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Considering a New Billing System? Here's a Visualization of TimelyBill's Implementation Process:
Migrating to a new billing system is no small effort. Our goal is to help get telecos up and billing as quickly as possible.  We are actively involved during ALL phases of implementation and configuration.  Your success is our success.

Learn more here: http://timelybill.com/our-process.html

We're Now a BroadSoft Solutions Partner

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We're pleased to announce that TimelyBill is now a BroadSoft OSS/BSS Solutions Partner
Did you know TimelyBill has full provisioning integration with the BroadSoft platform?

Our unique provisioning system design, combined with the tight integration of our product catalog, provides “true” flow through provisioning to the BroadSoft platform.

You can build provisioning plans containing the information necessary to execute up to 10 different provision methods (i.e., activate, suspend and resume).  Each method can contain an unlimited number of steps.  TimelyBill also has the ability to modify BroadSoft settings on a single or multiple user basis.

During a provisioning process TimelyBill is able to populate variables from any service or customer. We also enable the linking of trouble ticket emails to every provisioning step. So if a problem occurs during the automated provisioning process, notifications are sent immediately.

A True Cloud Based OSS BSS Telecom Vendor

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TimelyBill is a single integrated system for telecom billing and back office.View our full list of Telecom OSS components and featuresLearn more about our implementation processView a presentation by our CMO: "Migrating to a Single Stack Billing Platform"To schedule a demo, call Luke Crissy at 954-889-6699 x9133

Bill Perfect, Inc. Achieves SSAE 18 (SOC 1) Type II Certification

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Statement on Standards for Attestation Engagements No. 18 Bill Perfect, a developer of customer life cycle management solution for most service providers, including Local Exchange Carriers, Cable and Satellite Providers, Voice Over IP Providers, and Enhanced Communication Providers; today announced that it has successfully completed a System and Organization Controls (SOC) 1 Type II Report for their TimelyBill® Operations Support System.

A SOC 1 audit is performed by independent auditing firm and examines the controls and processes involved in storing, handling, and transmitting data securely. The successful completion of the voluntary audit illustrates Bill Perfect's ongoing commitment to create and maintain the most stringent controls for the protection and security of its customers' confidential information. More information about Bill Perfect and their services can be found at TimelyBill.com.

The Type II audit, which included detailed review of the design and operating effe…

Subscription Billing for Telecom

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TimelyBill excels at billing subscription based services. Out-of-the-box functionality includes everything from quoting, order management, provisioning, billing, payment collection and dunning.  TimelyBill also features comprehensive trouble management and customer self-care tools.

Schedule a demo

See Us at ITEXPO - Booth #312

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We'll be exhibiting at ITEXPO, February 8-10 in Fort Lauderdale, Florida.

Stop by our booth to learn more about how TimelyBill is revolutionizing telecom billing.

Happy New Year!

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— from the TimelyBill OSS team

Deliver a Better Customer Experience

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Help Your Customers Feel Warm and Fuzzy
TimelyBill helps telecom companies deliver consistent customer experiences across departments and channels.  Learn more about our core customer relations management component and "self-care" customer portal.

Get Your Billing Back on Track

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TimelyBill helps you eliminate billing errors and lost revenue - Learn more about our core billing engine -

Our Telecom Billing Features Presentation on SlideShare

We develop, market and integrate the award winning TimelyBill® Operations Support System. Our hosted telecom billing system is designed for communications service provider. These providers include: local exchange carriers, cable and satellite, VoIP, and enhanced communication providers.

Gain a Competitive Edge

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Sneak peek of our full-page ad featured in the upcoming Channel Vision magazine.


ADVANCED BILLING & REVENUE MANAGEMENT
Gain a Competitive Edge

We help you focus on optimizing and achieving efficient billing and revenue management to improve profitability.
QuotingOrder ManagementWorkflowProvisioningRatingInvoicingTrouble TicketingAgent PortalCustomer PortalCommissioningData AlarmsDunning ManagementTax IntegrationAddress Validation

IoT Billing by TimelyBill

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Our billing engine can support your IoT and M2M billing needs now and in the future!

Learn more: http://timelybill.com/internet-of-things-billing.html

True Commissioning and Partner Management

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Our OSS helps telecommunications service providers manage sales performance and commission plans.

Our built-in "Partners module" allows you to create a hierarchy of partners, one-time payouts, residuals and charge-backs. Additionally, you can link partner accounts directly to the corresponding customer account for simplified management.

Learn more: http://timelybill.com/tbpartners.html

Convergent Billing for CSPs

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TimelyBill integrates customer charges into a single unified invoice for all market segments — retail, wholesale, residential, corporate, prepaid, postpaid, voice & data.

Convergent billing is a solution in the telecom industry that enables unified management of all users and services. It includes payment methods like prepaid / postpaid, as well as communication services like telephony, mobile, broadband and TV.

Out-of-the-Box Customer Web Portal

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Our consumer-friendly web portal helps telecom companies redefine relationships with their customers.  Customer self-care includes:

View account summary and historyViews services informationView and export call detailsView dashboard style reportsOpen trouble ticketsMake payments Learn more: http://timelybill.com/customerweb.html

No More Swivel Chair

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Still living in a swivel chair world?  Eliminate the need for duplicate data entry into multiple systems with our complete back-office solution.