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Showing posts with the label operations

Explore the TimelyBill Universe of Features

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Map of TimelyBill OSS — Core Features and Key Integrations
Our billing software includes a growing number of components, all carefully designed to operate within a single "universe".  This integrated approach allows telecom companies to improve operational efficiency, lower costs and gain greater control of their data.

The following links will redirect to our corporate website (timelybill.com), where you will find detailed information about each of the various components.

Inner Orbit:
These include components which are vital to day-to-day business operations, sales and customer care.
Customer and Agent PortalsCommissioning EngineQuoting ToolConvergent Product CatalogOrder ManagementBilling and CRMInvoice GeneratorUsage Rating EngineTicketing / Trouble ManagementPayments (Credit Cards, ACH)Reporting EngineCentral Orbit:
These are comprised of modules which span both operations and revenue protection functionality. User Management (Employees)Data AlarmsInventory TrackingWorkflow

TimelyBill Integrates with DocuSign

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TimelyBill Integrates with DocuSign to Help Telecommunications Companies Go Digital Integration with DocuSign eSignature TimelyBill® announced today it has integrated with DocuSign to help telecommunications customers transform their business by going fully digital. As the global standard for Digital Transaction Management (DTM) and eSignature, DocuSign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device – 100% digitally – with trust and confidence. TimelyBills integration with DocuSign will enable communication service providers to streamline the quote-to-cash process.

“We’re proud to partner with DocuSign as their secure, cloud-based platform is trusted by companies and consumers around the world,” says Patrick LaJuett, CMO at Bill Perfect, Inc. “TimelyBill enables telecom companies to quickly create unique customer quotes. By integrating DocuSign, these quotes can now be emailed, signed and stored electronically. This creates value …

Things to Look for When Selecting a Telecom Billing Software Vendor

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Billing for telecom is a complicated process. If accounts and services are incorrectly billed, it can lead to lost revenue. The ability to produce both accurate and timely invoices is paramount. The software platform you select should be able to produce precise billing information every-time.

Related article: "What Makes Us Different?"
A robust telco billing platform will have other important back-office processes integrated as well.
Here are some key telecom billing features to look for:Infrastructure and Security – Look for a system that prioritizes up-time and security. For example: hardware redundancies, fail over clusters, off-site back-ups, firewalls, SSL and VPNs.

Customer Experience – Reduce customer frustration by finding a billing platform which includes an integrated web portal. Customers can access online bill presentment, account summaries and usage history. The portal should allow secure payment methods, with the ability to set autopay. An integrated help desk/tr…

TimelyBill Implementation Path Diagram

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Considering a New Billing System? Here's a Visualization of TimelyBill's Implementation Process:
Migrating to a new billing system is no small effort. Our goal is to help get telecos up and billing as quickly as possible.  We are actively involved during ALL phases of implementation and configuration.  Your success is our success.

Learn more here: http://timelybill.com/our-process.html

Looking for a Complete Back-Office System

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Telecom Billing & Back-Office. Search Complete. Sneak peek of our full-page ad featured in the June/July Channel Vision magazine.

Looking for a telecom back-office system?  TimelyBill is your answer for comprehensive billing and OSS.
Check out more of our TimelyBill advertisements.

Quote to Cash Solution for Telecom

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TimelyBill's quote-to-cash feature spans the customer's intent to purchase a telecom service, all the way through realization of your revenue. TimelyBill makes the Q2C process seamless and easy!  - Learn more -

TimelyBill Names Julie Desrats as VP of Operations

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Company Expands Leadership Team and Aligns Organization for Future Growth
Huntersville, NC - TimelyBill, a leading telecom billing platform (http://timelybill.com), today announced the promotion of Julie Desrats to Vice President of Operations. Ms. Desrats will be responsible for TimelyBill's operations strategy and execution. Ms. Desrats will continue to report to TimelyBill's COO, Todd Knower.

“Julie's experience in taking a strategic vision and executing on that vision will strengthen TimelyBill's position as an industry leader. With a proven track record for successfully leading large scale initiatives, Julie's skills are well suited to lead our operations as we continue in our mission to develop innovative billing software” said Todd Knower, COO of TimelyBill.

Ms. Desrats has more than 20 years of experience in telecom billing. Most recently, Ms. Desrats served as TimelyBill's Director of Operations where she was responsible for customer implementation, cu…