Posts

Showing posts with the label telecom

TimelyBill to Exhibit at ITW – June 23-26 – Atlanta

Image
TimelyBill, Operations Support System, will be showcasing its subscription billing and revenue management software at ITW (International Telecoms Week) 2019, June 23-26 in Atlanta, GA. Located in the Hyatt Regency's Grand Hall of the Atrium Tower, booth HA-E3107, TimelyBill executives will be on hand to discuss the company's cloud-based billing and OSS product.

"We're truly excited to expose our billing platform to the 7,000+ attendees from around the world." said Luke Crissy, VP of Sales at TimelyBill. "We think ITW is the perfect event to showcase TimelyBill's powerful single-stack OSS to an international audience."

###

About ITW
ITW (International Telecoms Week) is the annual meeting for the global wholesale telecoms industry, providing a platform for 7,000 delegates from 2,000+ companies and more than 135 countries to meet together and network.

23-26 June 2019
Hyatt Regency & Marriott Marquis
Atlanta, GA

###

About TimelyBill
TimelyBill is an …

Sherrie Folger Joins TimelyBill Support Team

Image
Please welcome Sherrie Folger to the support team! She is joining TimelyBill as a telecom billing analyst. Sherrie brings with her a wealth of BSS/OSS knowledge in the telecommunications industry.

New High-Availability Capability for TimelyBill OSS

Image
TimelyBill is excited to announce the addition of a new high-availability capability!
TimelyBill’s primary data center infrastructure is already N+1 to N+5 on all key hardware, power supplies, and bandwidth.  This new functionality is related to database availability.  Each TimelyBill customer has both a production and stage database instance.  These instances are unique to a customer and not shared.

Additionally, we operate the database files, log files, operating system and backups on different disks.  This allows us to maintain a database or recover it to an exact point in time locally even with a loss of an entire disk LUN.  From a database backup perspective, we continue to operate in Full Recovery mode.  We currently maintain 90 days of full backups off-site, and five days of transaction logs on-site. Some of our customers have taken advantage of the transaction log backups, which allows us to restore customer data to a specific second in time.  It’s important to know that Time…

Feature Spotlight: Invoice Review Reports

Image
TimelyBill has a library of reports that help service providers review their invoice runs. Here are a few useful reports that are available to our customers "out-of-the-box":
Invoice by Invoice Date -
This provides the invoice totals for Previous Balance, Payments, Adjustments, RC, NRC, Calls Taxes and Late Fees.Invoice Data (New Customers Report) -
This provides a list of customers that are invoiced for the first time and their totals.Invoice Comparison Reports (All, RC, NRC, Calls, Taxes) -
These provide a comparison from the current invoice to the last invoice. Note, these can also be used for future invoice generations.Sub-Invoice Data -
These reports provide the sub invoice service detail.  These will show the service detail for a specific invoice. Note, TimelyBill presents financial and invoice data both globally, and on individual customer accounts.

Learn how our powerful reporting engine makes telecom billing better.

Explore the TimelyBill Universe of Features

Image
Map of TimelyBill OSS — Core Features and Key Integrations
Our billing software includes a growing number of components, all carefully designed to operate within a single "universe".  This integrated approach allows telecom companies to improve operational efficiency, lower costs and gain greater control of their data.

The following links will redirect to our corporate website (timelybill.com), where you will find detailed information about each of the various components.

Inner Orbit:
These include components which are vital to day-to-day business operations, sales and customer care.
Customer and Agent PortalsCommissioning EngineQuoting ToolConvergent Product CatalogOrder ManagementBilling and CRMInvoice GeneratorUsage Rating EngineTicketing / Trouble ManagementPayments (Credit Cards, ACH)Reporting EngineCentral Orbit:
These are comprised of modules which span both operations and revenue protection functionality. User Management (Employees)Data AlarmsInventory TrackingWorkflow

Billing and Provisioning Automation

Image
TimelyBill OSS helps automate telecom provisioning to a variety of devices.

Our software enables communications service providers (CSPs) to design custom provisioning plans which execute up to 10 different provisioning methods, including:
Activating servicesSuspending servicesResuming servicesTerminating services Note, each method can contain unlimited steps to any number of devices.

During the provisioning process, TimelyBill is able to variable populate data from services or customers.

We also allow the configuration of trouble ticket options at every provisioning step. So, if a provisioning problem occurs, the right people are notified directly.

Other key provisioning capabilities:
BroadSoft platform integrationTelnet, FTP, HTTP, emulation, SQL, LDAP, command line or emailLegacy equipment emulatorIntegration with Dunning and Payment modulesANI/DID, Port, ESN inventory managementDetailed log historySingle-click retry of failed transactionsAutomatic or manual initiation

Telecom Billing Vendors Checklist

Image
Looking for a telecom billing system vendor?   Our software was built from the ground up by a team of telecommunications professionals.  We prioritized flexibility, functionality and scalability during the development process.  We continue to add new features in effort to make TimelyBill the best OSS on the market.

Related article: Things to Look for When Selecting a Telecom Billing Software Vendor
Finding a billing vendor can be a daunting task. But here's why TimelyBill is the right choice for your telco billing needs.OSS / BSS CapabilitiesTimelyBill   Telecom industry expertise ✔   End-to-end solution ✔   Competitive pricing ✔   Open APIs ✔   Convergent product catalog ✔ Quote to cash ✔   Fast accurate rating and billing ✔   Cloud-based ✔ Liberated Data ✔   Integrated telecom tax engine ✔ True commissioning ✔   Customer and agent portals included ✔ SSAE 18 (SOC 1) Type 2 Certified ✔   US based development and support ✔
We pride ourselves on being a customer-centric organization.  In effort t…

Attract More Resellers and Accelerate Growth

Image
TimelyBill's powerful OSS provides everything telcos need to enable and support white label partnerships. TimelyBill allows for multiple organizations (multi-tenants) to be configured and operated independently in one software instance.

Our partner portal is a powerful web-based tool which enables our clients to deploy customized self-care portals for multi-level sales channel support environments. 
Related article: Agent Portal for Telecom Billing
White Labeled Partner Portals TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates. This means your partners won't be redirected to unknown or shared web site when trying to view their commissions.
Custom branded "look and feel"Multi tenant readyBuilt-in reportingQuoting capabilityView compensation historyView disbursement historyView invoice historyView payment historyView adjustment historyView services summaryView and download usage detailManage trouble tickets Sophisticated Partn…

Calculate Accurate Commissions for Telecom Sales Teams

Image
Calculating sales commissions is a critical factor in managing sales and maintaining company profitability. TimelyBill helps track and manage commissions accurately.  Our system is designed for modern telecom sales teams, including: agents, partners and resellers.

With TimelyBill, service providers can fully manage their sales commission programs, resulting in a satisfied and more productive sales force. Our software allows organizations to create multi-level hierarchies of partners, as well as commissioning plans which accommodate one-time payouts, residuals and charge-backs.

TimelyBill's powerful commission module also includes advanced functionality such as the ability to "re-brand" bulk services when partner organizations are sold to another partner or merged to a new entity. It also has the ability to relate partner accounts to customer accounts and navigate between them for the purpose of managing demo type units or other services.

To learn more about our commissio…

Outsourcing Your Billing

Image
TimelyBill Offers Managed Billing ServicesDo you need help running your billing operations?
We can manage your complete billing process. Outsource your billing operations to our team of experts. Improve your customer experience, drive efficiency and reduce costs.

DEDICATED BILLING MANAGEMENT
TimelyBill's managed billing solution enables you focus on your core business. Our expert team will manage the following billing functions:
Product CatalogWorkflowInventoryTemplates (email, quote, invoice)Business IntelligenceAuditsReportsMore... More information on TimelyBill's managed billing services can be found on our website: http://timelybill.com/managed-billing.html

TimelyBill Integrates with DocuSign

Image
TimelyBill Integrates with DocuSign to Help Telecommunications Companies Go Digital Integration with DocuSign eSignature TimelyBill® announced today it has integrated with DocuSign to help telecommunications customers transform their business by going fully digital. As the global standard for Digital Transaction Management (DTM) and eSignature, DocuSign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device – 100% digitally – with trust and confidence. TimelyBills integration with DocuSign will enable communication service providers to streamline the quote-to-cash process.

“We’re proud to partner with DocuSign as their secure, cloud-based platform is trusted by companies and consumers around the world,” says Patrick LaJuett, CMO at Bill Perfect, Inc. “TimelyBill enables telecom companies to quickly create unique customer quotes. By integrating DocuSign, these quotes can now be emailed, signed and stored electronically. This creates value …

See Us at ITEXPO - Booth #707

Image
We'll be exhibiting at ITEXPO, February 13-16 in Fort Lauderdale, FL.

Stop by our booth to learn more about how TimelyBill is transforming telecom billing.

FREE ExpoPlus Passes available

Pass grants access to Keynotes & General Sessions in Floridian Ballroom, free workshops, networking receptions and unlimited Expo Hall access. Does not include access to conference breakout sessions or meals. - Get yours today -

Geocoding Addresses in TimelyBill

Image
What is geocoding?
Geocoding is the process of transforming a postal address to a spatial location on the Earth's surface. The resulting locations are output as  numerical coordinates with attributes, which can be used for mapping or spatial analysis.

Why implement geocoding?
Locations need to be accurate so that telcoms can determine what services are available to a given house or business. An incorrect address could lead to wrong assumption that customer is not in a service territory.  It could also lead to repair troubles or difficulty in installation of new equipment or services.

The TimelyBill approach?
TimelyBill first verifies a customer location by matching it with a USPS standardized address.  Next, our integrated FCC geocode lookup tool provides the coordinates as well as the census geographies (state, county, tract and block) associated with address.


Integrated Bandwidth Phone Number Search & Ordering

Image
Bandwidth Number Search Now Integrated within the TimelyBill User InterfaceTimelyBill OSS now provides direct integration to Bandwidth number ordering. This enables telecom companies to search for new local and toll-free phone numbers, and order them all directly from our GUI.
Real-time Bandwidth number search/order includes: Number filtering by Area CodeNumber filtering by City or StateNumber filtering by ZipcodePattern searches (i.e., 1234, abcd)Real-time location validationBulk number selectionAutomatically linked to customer's accountMulti-org capable

We're Now a BroadSoft Solutions Partner

Image
We're pleased to announce that TimelyBill is now a BroadSoft OSS/BSS Solutions Partner
Did you know TimelyBill has full provisioning integration with the BroadSoft platform?

Our unique provisioning system design, combined with the tight integration of our product catalog, provides “true” flow through provisioning to the BroadSoft platform.

You can build provisioning plans containing the information necessary to execute up to 10 different provision methods (i.e., activate, suspend and resume).  Each method can contain an unlimited number of steps.  TimelyBill also has the ability to modify BroadSoft settings on a single or multiple user basis.

During a provisioning process TimelyBill is able to populate variables from any service or customer. We also enable the linking of trouble ticket emails to every provisioning step. So if a problem occurs during the automated provisioning process, notifications are sent immediately.

A True Cloud Based OSS BSS Telecom Vendor

Image
TimelyBill is a single integrated system for telecom billing and back office.View our full list of Telecom OSS components and featuresLearn more about our implementation processView a presentation by our CMO: "Migrating to a Single Stack Billing Platform"To schedule a demo, call Luke Crissy at 954-889-6699 x9133

TimelyBill Offers Dedicated Portals

Image
Out-of-the-box, TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates.  This means your agents and customers won’t be redirected to a “shared” website when accessing their online accounts.

Benefits of Dedicated Portals:
No confusing redirectsData and privacy protectionCompany brandedEnhanced user experienceReliable and predictable performance Learn more about our agent and customer portals.

Looking for a Complete Back-Office System

Image
Telecom Billing & Back-Office. Search Complete. Sneak peek of our full-page ad featured in the June/July Channel Vision magazine.

Looking for a telecom back-office system?  TimelyBill is your answer for comprehensive billing and OSS.
Check out more of our TimelyBill advertisements.

TimelyBill will be at The Channel Partners Conference & Expo

Image
TimelyBill will be at The Channel Partners Conference & Expo – The Gathering Place for the Technology Services Community.

While you’re at the show, be sure to visit with us.

WHEN: April 10–13, 2017

WHERE: Mandalay Bay in Las Vegas

WHAT: Stop by booth #401 to meet with our experts and learn about our latest products and services.

Bring all the pieces together!

Image
Sneak peek of our full-page ad featured in the April/May Channel Vision magazine.


TimelyBill can help your business grow and scale quickly. Our unified product catalog enables accurate quoting, fast service bundling and integration of partner products. This flexibility helps you build unique solutions to meet all of your customers' communications needs.