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New TimelyBill Features Released

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New Feature Highlights from TimelyBill's March 2019 Release. As part of our continuous effort to make the best telecom billing platform on the market, we have just launched a major release.  TimelyBill software enhancements include:Usability Updates
Modernized interface now adapts to multiple device widths (i.e., phone, tablet, laptop, etc.)Upgraded more than fifty data search page grids:New touch-friendly sorting, column selection, and filtersNew query builder for complex grid filteringQuote Module Updates
Templates now support secondary addresses, allowing display of A and Z locationsTax calculations can be selectively enabled or disabledTrouble Management Updates
Inbound email processor automatically adds CC email addresses to trouble ticket repliesCustomer Relationship Management (CRM) Updates
Organization ID is now visible in the customer account status barWorkflow Module Updates
Workflow rules engine supports email address variable populationInvoicing
Support for combined flat and…

Introduction to TimelyBill (Presentation)

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Learn More About Our Company and Software Our powerful back-office solution streamlines telecom billing processes & accelerates revenue growth.
Introduction to TimelyBill from Bill Perfect, Inc.


Explore the TimelyBill Universe of Features

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Map of TimelyBill OSS — Core Features and Key Integrations
Our billing software includes a growing number of components, all carefully designed to operate within a single "universe".  This integrated approach allows telecom companies to improve operational efficiency, lower costs and gain greater control of their data.

The following links will redirect to our corporate website (timelybill.com), where you will find detailed information about each of the various components.

Inner Orbit:
These include components which are vital to day-to-day business operations, sales and customer care.
Customer and Agent PortalsCommissioning EngineQuoting ToolConvergent Product CatalogOrder ManagementBilling and CRMInvoice GeneratorUsage Rating EngineTicketing / Trouble ManagementPayments (Credit Cards, ACH)Reporting EngineCentral Orbit:
These are comprised of modules which span both operations and revenue protection functionality. User Management (Employees)Data AlarmsInventory TrackingWorkflow

Telecom Billing Vendors Checklist

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Looking for a telecom billing system vendor?   Our software was built from the ground up by a team of telecommunications professionals.  We prioritized flexibility, functionality and scalability during the development process.  We continue to add new features in effort to make TimelyBill the best OSS on the market.

Related article: Things to Look for When Selecting a Telecom Billing Software Vendor
Finding a billing vendor can be a daunting task. But here's why TimelyBill is the right choice for your telco billing needs.OSS / BSS CapabilitiesTimelyBill   Telecom industry expertise ✔   End-to-end solution ✔   Competitive pricing ✔   Open APIs ✔   Convergent product catalog ✔ Quote to cash ✔   Fast accurate rating and billing ✔   Cloud-based ✔ Liberated Data ✔   Integrated telecom tax engine ✔ True commissioning ✔   Customer and agent portals included ✔ SSAE 18 (SOC 1) Type 2 Certified ✔   US based development and support ✔
We pride ourselves on being a customer-centric organization.  In effort t…

Happy Friday - Fun Graphic #2

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Building the best telecom billing software on the planet can be exhausting.  So we're taking this opportunity to have fun with some retro style graphics.  Happy Friday and happy billing!

What Makes Us Different?

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TimelyBill OSS Billing Application DifferentiationDATA ACCESS: It’s your data. You can extract any and all information in multiple formats at any point in time without asking us for assistance.INSTANCES: All customers are provided with a dedicated Production AND Staging server in a separate instance.  There is no license or resource sharing in the backend.  The dedicated Staging server allows one to perform testing on new releases, products prior to going live.NO FORCED UPGRADES: The TimelyBill application is not delivered in a "distributed architecture".  We do not force you into taking upgrades and can take on releases/upgrades at your pace.CUSTOMER PORTAL: No extra cost.  Dedicated IP provided so you can utilize your own URL thereby providing a seamless experience for the end user.AGENT PORTAL: No extra cost.  Dedicated IP provided so you can utilize your own URL.COMMISSIONING  / COMMISSION PLANS: Provided out of the box.  Create as many commission plans as you want.CDR …

Migrating to a Single Stack Billing Platform

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Executive presentation made at the Spring CSI Conference in Orlando, by TimelyBill's Chief Marketing Officer, Patrick LaJuett.




Migrating to a Single Stack Billing Platform from Bill Perfect, Inc.

SSAE 18 (SOC 1) Type 2 Certification Completed

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Bill Perfect, Inc., a company that develops, markets, and integrates the award winning TimelyBill® Operations Support System software, today announced that they have successfully completed a System and Organization Controls (SOC) 1® Type II Audit examination for their TimelyBill® Operations Support System. Bill Perfect, Inc. retained international CPA and business advisory firm, Skoda Minotti, for its SOC 1® audit work. Skoda Minotti was selected after an intensive search based on their reputation as a leading risk advisory and compliance firm.

Ben Osbrach, CISSP, CISA, QSA, CICP, CCSFP partner-in-charge of Skoda Minotti’s risk advisory group says, “We were excited to work with Bill Perfect from the very start. They are an intriguing organization delivering high quality services and their business adds to our growing SOC reporting practice.”

SOC 1® engagements are performed in accordance with the American Institute of Certified Public Accountants’ SSAE 18, Statement on Standards for …

Happy Holidays from TimelyBill

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We wish you the best of holidays and a prosperous 2018!

Our Billing Engine is Built for Speed!

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Fast and Accurate Telecom Invoice Generation
SPEED TimelyBill can easily perform a typical telecom invoice run of up to $2M in revenue / per hour.
OPERABILITY During the invoice generation process, the system is still fully available to your users.  No impact on your daily tasks.  Zero slow downs, temporary downtime or limited functionality.
RELIABILITY Proven track record of generating accurate invoice data for even the most complex billing processes. Small scale, large scale and everything in between.
SCOPE Rated CDR or other usageSubscriptionsOne-time ChargesPaymentsRefundsDiscountsAdjustmentsTaxesFees

Integrated Bandwidth Phone Number Search & Ordering

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Bandwidth Number Search Now Integrated within the TimelyBill User InterfaceTimelyBill OSS now provides direct integration to Bandwidth number ordering. This enables telecom companies to search for new local and toll-free phone numbers, and order them all directly from our GUI.
Real-time Bandwidth number search/order includes: Number filtering by Area CodeNumber filtering by City or StateNumber filtering by ZipcodePattern searches (i.e., 1234, abcd)Real-time location validationBulk number selectionAutomatically linked to customer's accountMulti-org capable

A Timely Training & Support Portal

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On-Demand Training Resource
During the on-boarding process, TimelyBill customers gain access to our robust training and support portal.  Features include:
Keyword SearchResponsive LayoutTraining VideosWebinar ArchiveTechnical DocumentsFeature RequestsNews and AnnouncementsLink to Support TicketingPartner Contact InformationMore... We continuously add content to our portal to ensure customers have a "how-to" resource for using the latest TBILL components.

TimelyBill Implementation Path Diagram

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Considering a New Billing System? Here's a Visualization of TimelyBill's Implementation Process:
Migrating to a new billing system is no small effort. Our goal is to help get telecos up and billing as quickly as possible.  We are actively involved during ALL phases of implementation and configuration.  Your success is our success.

Learn more here: http://timelybill.com/our-process.html

We've Moved!

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We've moved! Our new and larger facility is located at 4207 Burnwood Trail in Denver, NC

Denver, NC – July 1, 2017
– TimelyBill, a leading provider of telecommunications billing software, has announced it has moved its office from Huntersville, NC to a new, larger facility in Denver, NC. The move was effective June 30, 2017.

According to TimelyBill CEO Michael Lates, the move was necessitated by the significant growth the company has realized in the last few years. "As our solution has become better known in the industry, demand has risen very quickly," said Mr. Lates. "Our new administration office and warehouse space is 2 times larger than our previous office and offers a more flexible layout. It will support our continued growth and expansion, and provide a better work environment for our staff. It reinforces our commitment to both our customers and our employees."

The new 4,500 square foot facility includes private offices, conference spaces, a print/mail ar…

A True Cloud Based OSS BSS Telecom Vendor

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TimelyBill is a single integrated system for telecom billing and back office.View our full list of Telecom OSS components and featuresLearn more about our implementation processView a presentation by our CMO: "Migrating to a Single Stack Billing Platform"To schedule a demo, call Luke Crissy at 954-889-6699 x9133

TimelyBill Names Luke Crissy as Director of Sales

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TimelyBill Expands Sales Team with Appointment of Luke Crissy to Director of SalesHuntersville, NC - TimelyBill announced today the appointment of Luke Crissy to Director of Sales. In this position, Mr. Crissy will be responsible for managing current sales activities and customer relationships. He will work closely with marketing to cultivate new opportunities by leveraging the horsepower and efficiency of the TimelyBill OSS.

With over 25 years of experience in telecommunications, Luke brings an understanding of communications solutions for business and service providers alike.  Prior to TimelyBill, he has had extensive carrier interaction as an enterprise customer and consultant, along with participating in service delivery side as a CLEC and Managed Service Provider.  These unique experiences have bolstered his knowledge and understanding about the entire life cycle from product design, delivery and ongoing support that is required for today’s service provider to remain relevant.

Mr.…

Bring all the pieces together!

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Sneak peek of our full-page ad featured in the April/May Channel Vision magazine.


TimelyBill can help your business grow and scale quickly. Our unified product catalog enables accurate quoting, fast service bundling and integration of partner products. This flexibility helps you build unique solutions to meet all of your customers' communications needs.

Quote to Cash Solution for Telecom

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TimelyBill's quote-to-cash feature spans the customer's intent to purchase a telecom service, all the way through realization of your revenue. TimelyBill makes the Q2C process seamless and easy!  - Learn more -

See You at NetSapiens UGM 2017

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Looking forward to exhibiting our #billingsoftware at the NetSapiens User Group Meeting next week in San Diego.

TimelyBill Names Julie Desrats as VP of Operations

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Company Expands Leadership Team and Aligns Organization for Future Growth
Huntersville, NC - TimelyBill, a leading telecom billing platform (http://timelybill.com), today announced the promotion of Julie Desrats to Vice President of Operations. Ms. Desrats will be responsible for TimelyBill's operations strategy and execution. Ms. Desrats will continue to report to TimelyBill's COO, Todd Knower.

“Julie's experience in taking a strategic vision and executing on that vision will strengthen TimelyBill's position as an industry leader. With a proven track record for successfully leading large scale initiatives, Julie's skills are well suited to lead our operations as we continue in our mission to develop innovative billing software” said Todd Knower, COO of TimelyBill.

Ms. Desrats has more than 20 years of experience in telecom billing. Most recently, Ms. Desrats served as TimelyBill's Director of Operations where she was responsible for customer implementation, cu…