Posts

Simplifying the Customer Experience

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How CSPs Can Use TimelyBill to Improve the Customer Experience Research shows that simplicity matters.  Consumers are often willing to pay more for a simpler experience.  Focusing on simplicity is a blueprint for generating great customer experiences (CEX) and boosting customer loyalty. Simpler experiences mean being more direct, more useful, and more efficient.
Communications service providers that can deliver simpler experiences are positioned to maximize lifetime value from a customer, which is critical to achieving profitability. CEX spans multiple business processes, including billing and operational support.  As a complete back-office solution, TimelyBill can help CSPs deliver better experiences.  TimelyBill replaces disparate internal systems, reduces customer pain points and expedites the product-to-market cycle.

TimelyBill makes CEX both simpler and smoother.  Here are just a few of our innovative features:
Deliver services to the correct address. TimelyBill has built-in USPS a…

What Makes Us Different?

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TimelyBill OSS Billing Application DifferentiationDATA ACCESS: It’s your data. You can extract any and all information in multiple formats at any point in time without asking us for assistance.INSTANCES: All customers are provided with a dedicated Production AND Staging server in a separate instance.  There is no license or resource sharing in the backend.  The dedicated Staging server allows one to perform testing on new releases, products prior to going live.NO FORCED UPGRADES: The TimelyBill application is not delivered in a "distributed architecture".  We do not force you into taking upgrades and can take on releases/upgrades at your pace.CUSTOMER PORTAL: No extra cost.  Dedicated IP provided so you can utilize your own URL thereby providing a seamless experience for the end user.AGENT PORTAL: No extra cost.  Dedicated IP provided so you can utilize your own URL.COMMISSIONING  / COMMISSION PLANS: Provided out of the box.  Create as many commission plans as you want.CDR …

The Future of Billing is Now

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TimelyBill is helping telcos improve the customer experience with the following "future proof" features:
Real Time ChargingYou can invoice now or at any time in the future.  Including one-time, or subscription based (recurring) charges.FlexibilityOur convergent product catalog, enables unified management of products and services including voice, data, video, internet of things and more.PersonalizationUse variable data driven templates for 1:1 marketing via quotes, html emails and invoices.Liberated DataFree your data! We enable you move data in and out of our billing system with as little pain as possible. Data liberation reduces vendor lock-in.The future of billing is now.

2018 Channel Partners Conference & Expo - Booth 4063

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April 17-20, 2018
The Venetian & Sands Expo, Las Vegas

As an exhibitor at this year's Channel Partners Conference & Expo, we are pleased to extend to you the following discounted rates:
FREE Expo Only Pass (a $379 value)* $149 Full Conference & Expo Pass (a $629 value) $399 All Access Pass (an $899 value)  Follow the link below and use the promo code TIMELYBILL

https://l.feathr.co/v1/channel-partners-conference--expo-2018-timelybill-k

Please take advantage of this cost saving opportunity and we hope to see you at this year’s event.  Hurry – this promo expires March 16th!

Migrating to a Single Stack Billing Platform

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Executive presentation made at the Spring CSI Conference in Orlando, by TimelyBill's Chief Marketing Officer, Patrick LaJuett.




Migrating to a Single Stack Billing Platform from Bill Perfect, Inc.

SSAE 18 (SOC 1) Type 2 Certification Completed

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Bill Perfect, Inc., a company that develops, markets, and integrates the award winning TimelyBill® Operations Support System software, today announced that they have successfully completed a System and Organization Controls (SOC) 1® Type II Audit examination for their TimelyBill® Operations Support System. Bill Perfect, Inc. retained international CPA and business advisory firm, Skoda Minotti, for its SOC 1® audit work. Skoda Minotti was selected after an intensive search based on their reputation as a leading risk advisory and compliance firm.

Ben Osbrach, CISSP, CISA, QSA, CICP, CCSFP partner-in-charge of Skoda Minotti’s risk advisory group says, “We were excited to work with Bill Perfect from the very start. They are an intriguing organization delivering high quality services and their business adds to our growing SOC reporting practice.”

SOC 1® engagements are performed in accordance with the American Institute of Certified Public Accountants’ SSAE 18, Statement on Standards for …

Outsourcing Your Billing

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TimelyBill Offers Managed Billing ServicesDo you need help running your billing operations?
We can manage your complete billing process. Outsource your billing operations to our team of experts. Improve your customer experience, drive efficiency and reduce costs.

DEDICATED BILLING MANAGEMENT
TimelyBill's managed billing solution enables you focus on your core business. Our expert team will manage the following billing functions:
Product CatalogWorkflowInventoryTemplates (email, quote, invoice)Business IntelligenceAuditsReportsMore... More information on TimelyBill's managed billing services can be found on our website: http://timelybill.com/managed-billing.html

Happy Holidays from TimelyBill

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We wish you the best of holidays and a prosperous 2018!

TimelyBill Integrates with DocuSign

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TimelyBill Integrates with DocuSign to Help Telecommunications Companies Go Digital Integration with DocuSign eSignature TimelyBill® announced today it has integrated with DocuSign to help telecommunications customers transform their business by going fully digital. As the global standard for Digital Transaction Management (DTM) and eSignature, DocuSign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device – 100% digitally – with trust and confidence. TimelyBills integration with DocuSign will enable communication service providers to streamline the quote-to-cash process.

“We’re proud to partner with DocuSign as their secure, cloud-based platform is trusted by companies and consumers around the world,” says Patrick LaJuett, CMO at Bill Perfect, Inc. “TimelyBill enables telecom companies to quickly create unique customer quotes. By integrating DocuSign, these quotes can now be emailed, signed and stored electronically. This creates value …

See Us at ITEXPO - Booth #707

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We'll be exhibiting at ITEXPO, February 13-16 in Fort Lauderdale, FL.

Stop by our booth to learn more about how TimelyBill is transforming telecom billing.

FREE ExpoPlus Passes available

Pass grants access to Keynotes & General Sessions in Floridian Ballroom, free workshops, networking receptions and unlimited Expo Hall access. Does not include access to conference breakout sessions or meals. - Get yours today -